Practice management, built in Ireland

Changing your practice system should take a weekend, not a year.

Duneolas is a cloud practice management platform and EHR built from first principles for Irish general practice, designed with practice staff rather than at them. No migration fees, and the data move itself takes 24 to 48 hours.

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What switching actually involves

Five steps · published by Duneolas

The reason most practices stay on a system they dislike is that leaving sounds worse than staying. So here is the whole process, end to end, with the part everyone worries about marked.

  1. 01

    Give notice

    You cancel the licence with your existing provider and they confirm an end date.

  2. 02

    Work back from it

    Duneolas plan the transition against that date: training, demo licences, practice preferences, migration scheduling.

  3. 03

    Move the data

    The legacy provider releases a copy of your data. Duneolas migrate and test it.

    24 to 48 hours
  4. 04

    Go live

    The switch completes and the practice starts working in the new system.

  5. 05

    Stay supported

    Priority support through the switch and immediately after, while the team settles in.

€0Migration fees, against the thousands of euro Duneolas say alternatives charge to move your data.
10–15%Stated saving on core licence fees compared with existing legacy systems.
up to 40%Stated saving on SMS and transaction fees, which is where practice bills quietly add up.

Figures as published by Duneolas on their current FAQ. An exact quote for a given practice comes from them directly.

The difference

Built from the ground up, not bolted onto something old

Legacy practice systems sit on foundations that were never designed for what general practice now has to do. Duneolas started again.

01

A foundation for what comes next

Cloud technology chosen to be flexible, secure and effectively unlimited in how far it scales, rather than rigid and closed like the systems it replaces.

02

Software people do not dread opening

Designed with doctors and receptionists in the room from the start, so a day on the system relieves pressure instead of adding to it.

03

Data that works harder

Modern data management underneath, which is what makes better prescription safety and genuinely useful practice insight possible.

Who owns it

The majority of investors in Duneolas are GP practice staff

That single fact does more work than any promise a software company can make. Most vendors describe themselves as built for GPs and drift the moment they are established. Ownership is harder to drift from.

It also changes the time horizon. A company answering to practice staff can take a longer view of its product and its customer relationships than one answering to an investment firm.

Four Irish GPs have publicly put their names behind the project on the current site, including partners in Dublin and Cork practices. Their stated reasons are consistent: a genuine gap in Irish primary care software, and prescription safety as the area where better use of data would matter most.

Summarised from endorsements published on duneolas.com. Names withheld in this concept.

The name

Dún, a fortress, and eolas, knowledge. Two Irish words, which is about as clear a statement of where the company intends to sit as you could ask for.

Practical questions

What practices ask before they move

What does the migration actually cost?
Nothing. Duneolas state there are no migration fees, which they contrast with the thousands of euro charged elsewhere to release and move your data.
How long is the practice disrupted?
The data move itself is 24 to 48 hours. Everything around it, training, demo licences and setting up practice preferences, is scheduled in advance against your existing contract's end date.
What happens to our data?
The legacy provider supplies a copy, Duneolas migrate it and run comprehensive testing before the switch completes.
Can we see it before committing?
Practices interested in becoming a pilot site can ask about early access. Demo licences are part of the standard transition plan in any case.
Who is building it?
An Irish team working with practising GPs, with practice staff making up the majority of the investor base.
Get in touch

Express interest, or ask about a pilot

The useful first conversation is usually about what your current system makes hard. That tends to say more than a feature list does.

Email [email protected]